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Comms

When a voucher is generated through the SDK flow, Hubble can message the voucher details directly to the end customer in addition to showing them in-app.

Chargeable add-on

This is a paid add-on, not a default capability. It must be enabled for your account before it starts working. Contact your Hubble account manager.

Default Channel​

WhatsApp is the default automatic channel. Vouchers are sent to the WhatsApp number Hubble has for the end user from your session and user context, using Hubble's default voucher-delivery templates.

Other channels and custom messages

SMS and email are not sent by default for SDK-triggered communications. If you need additional channels or custom message content or branding, contact your Hubble account manager to configure them.

Sender Identity​

Messages use Hubble's WhatsApp Business number and are not white-labeled as your brand unless a custom setup has been arranged.